Three Taverns Craft Brewery seeks Tasting Room Manager
UPDATE: This position has been filled
Three Taverns is a production brewery in the burgeoning beer hub of Decatur, GA, a short 6 miles from downtown Atlanta. Walkable, neighborly, urbane Decatur is the hub of beer culture for the surrounding area, and is home to a wonderful collection of shops, restaurants and beer bars, including the world-famous Brick Store Pub. With an intricately designed tasting room, The Parlour, constructed in an old world style replete with weathered planks and vintage brick, we are looking for someone with a passion for craft beer, hospitality and entertaining to manage our tap room experience during these exciting times of change and growth for Georgia’s brewing industry.
Summary of Responsibilities
- Plan, coordinate, and supervise tap room activity and personnel schedules, including recruitment, hiring, performance management and recognition
- Lead beer education and insure tasting room staff is fully trained on all aspects of Three Taverns beer, including stories about the beers, ingredients and brewing process
- Effectively coach, counsel and provide constructive feedback to tasting room staff to ensure their focus is on building authentic guest relationships and excitement for serving and selling our beer, including on-site and beer-to-go sales
- Manage tasting room inventory stock levels and ensures that beer and merchandise are stocked daily
- Collaborate with Private Events and Marketing departments to coordinate and execute beer releases and select special events
- Oversee POS and all cash and credit card transactions and deposits
- Manage tasting room sales reports, analyze for errors, opportunities, causes for concern, and make recommendations
- Insure an environment of order and cleanliness, keeping bar clean and organized, store merchandise properly displayed and in stock, proper signage, etc.
- Create and maintain an environment of hospitality and excellence in execution
- Research and make recommendations on methods of increasing traffic and improving guest relations
- Must be willing to help where needed to maintain a positive flow of the brewery, including but not limited to the tasting room operations, brewery tours and festivals
Qualifications
- Passion and knowledge of the craft beer industry and Three Taverns preferred
- Strong communication and interpersonal skills
- Highly organized and energetic
- Must be a team player and able to interact with all levels within the organization
- Knowledge of the brewing process and ability to speak about beer and lead brewery tours
- Cicerone certified or willingness to be certified
- Adheres to all local, state, and federal regulations with regard to the serving of alcoholic beverages
